Shipping policy

Last updated: August 2026

Finding something new for your wardrobe should feel exciting from the moment you order to the moment it lands on your doorstep. Here's how we make that happen.

Where We Ship

For now, we ship exclusively within Ireland.

What It Costs

Delivery is free on every order, no matter the size of your basket. No surprise charges at checkout, no fine print.

Timings

Your order is processed within 1–2 business days. Standard delivery usually takes between 3–7 business days from there, so your order arrives within 4–9 business days of purchase. Every order is packed with care and prepared by hand before it leaves us.

Orders placed after 3:00 PM GMT, Monday to Saturday, begin processing the next working day.

Tracking Your Order

As soon as your parcel is on its way, a confirmation email with tracking details lands in your inbox, so you can follow its journey home.

On rare occasions, factors like weather, courier volume, or a busy season can delay delivery by a day or two — if that happens, we'll let you know rather than leave you guessing.

Need a Hand?

Order running late, arrived damaged, or something's missing? Email support@francoisloustau.com with your order number and we'll chase it up or put it right.