Company name: Francois Loustau
Address: Knock House, 49 Old Dublin Road, Galway, H91 Y7WP, Ireland
Email: support@francoisloustau.com
Instagram: @francois.loustau

Last updated: August 2026

Welcome to Francois Loustau. These Terms of Service govern your access to and use of our website and the products and services we offer through it. By browsing our site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of them, please do not use our website or services.

Our website is built and hosted using Shopify's e-commerce platform.

1. Eligibility

By using our website, you confirm that you have the legal capacity to enter into a binding contract under the laws of your country of residence, or that you have permission from a parent or guardian to do so if you are a minor.

2. Acceptable Use

You agree to use our website only for lawful purposes. You must not use the site to violate any law or regulation, infringe anyone's rights, transmit viruses or harmful code, attempt to bypass our security measures, or interfere with the proper working of the site. We may suspend or terminate your access if you breach this section.

Specifically, you must not use our website to:

• Break any applicable law or encourage others to do so
• Infringe our intellectual property or that of any third party
• Harass, abuse, or defame anyone
• Spread false or misleading information
• Spam, scrape, or attempt to harvest data from other users
• Introduce malware or attempt to compromise the site's security

3. Accuracy of Website Content

We try to keep information on our website accurate and current, but we don't guarantee that everything on the site — including product descriptions, prices, and availability — is complete, error-free, or up to date at all times. Content is provided for general information and may be updated or removed without notice; keeping track of changes is your responsibility.

4. Products, Pricing, and Availability

We make every effort to display our products, including colours and descriptions, as accurately as possible. Colours may appear slightly different depending on your screen, and product descriptions may change at any time.

All prices are displayed in euro (€) and include applicable taxes unless stated otherwise. Prices may change without notice, though this won't affect orders you've already had confirmed. Product availability is not guaranteed, and we may limit quantities or discontinue items at our discretion.

5. Orders and Payment

By placing an order, you confirm that all information you provide is accurate, complete, and up to date. We reserve the right to refuse, limit, or cancel any order at our discretion, including where we suspect fraud, pricing errors, or stock issues. If we cancel an order after payment has been taken, you'll be refunded in full.

6. Shipping

See our Shipping Policy for full details on delivery times and costs. We currently ship to addresses within the Republic of Ireland only.

7. Returns and Refunds

See our Returns and Refund Policy for full details on your rights to return an item and receive a refund or exchange.

8. Third-Party Tools and Links

Our website may link to or make use of tools and services provided by third parties, which are outside our control. These are provided "as is," without warranty, and your use of them is at your own risk. We're not responsible for the content, accuracy, or practices of any third-party site or service — we'd encourage you to check their own terms and privacy policies before using them.

9. Reviews and Submissions

If you submit content to us — such as a product review, feedback, or a message — you confirm it's genuinely yours to share, doesn't infringe anyone's rights, and isn't false, misleading, or harmful. We may use, display, or remove such content at our discretion, and we're not obliged to compensate you for it or keep it confidential.

10. Errors and Corrections

Occasionally our website may contain typographical errors or inaccuracies relating to product details, pricing, or availability. We reserve the right to correct these, update information, or cancel affected orders at any time, even after an order has been placed, without prior notice.

11. Warranty

Where a specific product includes a manufacturer's or extended warranty, the terms of that warranty will be clearly stated on the relevant product page.

12. Disclaimers and Limitation of Liability

Our website and services are provided on an "as is" and "as available" basis, without warranties of any kind beyond those required by law. We don't guarantee the site will be uninterrupted, error-free, or completely secure.

To the fullest extent permitted by law, Francois Loustau will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under Irish or EU law, including your statutory consumer rights.

13. Indemnity

You agree to indemnify and hold Francois Loustau harmless against any claim or expense (including reasonable legal costs) arising from your breach of these Terms or misuse of our website.

14. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Francois Loustau and may not be reproduced, copied, or reused without our written permission.

15. Termination

We may suspend or terminate your access to our website or services at any time if we reasonably believe you've breached these Terms. Any obligations that by their nature should survive termination — including but not limited to payment obligations — will continue to apply.

16. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply in full.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Returns and Refund Policy, make up the entire agreement between you and Francois Loustau regarding use of our website, replacing any earlier agreements on the same subject.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of Ireland.

19. Changes to These Terms

We may update these Terms of Service from time to time. The most current version will always be posted on this page, and continued use of our website after changes are published means you accept the revised Terms.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

Company name: Francois Loustau
Address: 49 Dublin Road, Galway, H91 Y7WP, Ireland
Email: support@francoisloustau.com
Instagram: @francois.loustau